Last Updated: September 18, 2026

First Banc Home Loans (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through this website.

INFORMATION WE COLLECT

When you submit a home-buying inquiry, we may collect information such as your name, phone number, email address, estimated credit score range, estimated home price, available down payment, income, employment type, and first-time homebuyer status.

HOW WE USE YOUR INFORMATION

We may use the information you provide to:

• Respond to your home-buying or mortgage inquiry.

• Provide information you requested about mortgage and home-buying options.

• Contact you regarding your inquiry.

• Schedule conversations or appointments with a mortgage professional.

• Send text messages when you have provided the applicable consent.

• Make automated or AI-generated voice calls when you have separately provided the applicable consent.

• Maintain and improve our customer service and business operations.

SMS COMMUNICATIONS

If you provide consent to receive text messages from First Banc Home Loans, message frequency may vary. Message and data rates may apply. Reply HELP for help and STOP to opt out.

Consent to receive SMS messages is optional and is not a condition of purchasing goods or services.

SMS consent and phone numbers collected for SMS purposes are not shared with third parties or affiliates for their marketing or promotional purposes.

AI AND AUTOMATED VOICE CALLS

If you separately provide consent to receive an automated phone call, including a call using an AI-generated or artificial voice, First Banc Home Loans may contact you at the telephone number you provided regarding your home-buying inquiry. Consent is not a condition of purchasing goods or services.

HOW WE SHARE INFORMATION

We may share information with service providers that assist us in operating our business and providing requested services. We do not sell your personal information.

We do not share SMS consent with third parties or affiliates for their own marketing or promotional purposes.

DATA SECURITY

We use reasonable administrative and technical measures designed to protect the personal information we collect. However, no method of electronic transmission or storage is completely secure.

YOUR CHOICES

You may opt out of SMS messages at any time by replying STOP. You may also contact us to request that we stop contacting you or to ask questions about information you have provided.

SMS PRIVACY AND CONSENT

SMS opt-in consent and phone numbers collected for SMS communication purposes will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

Information collected through our website may include your name, email address, phone number, and information related to your home-buying inquiry. We use this information to respond to your inquiry, provide requested services, communicate with you, and schedule appointments.

If you consent to SMS communications, message frequency may vary. Message and data rates may apply. Reply STOP at any time to opt out of SMS messages. Reply HELP for assistance. SMS consent is optional and is not a condition of purchasing goods or services.

We may use cookies and similar technologies to support website functionality, understand website usage, and improve our services.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. You may contact us to request access to, correction of, or deletion of personal information, subject to applicable law.

First Banc Home Loans

Downey, California